F.A.Q.
- What is your return policy?
We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, you can return your item(s) for a full refund within 30 days of the purchase date. The item(s) must be in new, unused condition with all tags and original packaging included. Please note that personalized or customized items are not eligible for returns. Email us at aloharangerapparel@gmail.com to process your return request.
- How do I track my order?
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on our website’s Tracking Page.
- What are your shipping options?
We offer economy and standard shipping options for domestic orders. Economy shipping usually takes 5-20 business days, while standard shipping takes 3-12 business days. International delivery times may vary depending on the destination country.
- How long will it take for my order to arrive?
Delivery times depend on the shipping option you choose and your location. Economy shipping usually takes 5-20 business days, while standard shipping takes 3-15 business days. International delivery times may vary depending on the destination country.
- Can I cancel or change my order after it has been placed?
If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders are processed and shipped quickly, so we may not be able to make changes once the order has been processed. Email us at aloharangerapparel@gmail.com to cancel or change your order.
- How do I know what size to order?
Please refer to our size chart for guidance on selecting the correct size. If you have any questions about sizing, please contact us and we will be happy to assist you. Email us at aloharangerapparel@gmail.com for assistance with sizing.
- What payment options do you accept?
We accept all major credit cards, PayPal, and Shop Pay.
- Do you have any discounts or promotions available?
We offer free economy shipping on all orders. Occasionally we offer discounts and promotions to our customers. Please subscribe to our newsletter to stay updated on the latest deals and promotions. Also, like and follow our various social media channels for additional savings.
- How can I contact customer service if I have a question or concern?
You can contact our customer service team by emailing us at aloharangerapparel@gmail.com or by using the contact form on our website. We strive to respond to all inquiries within 1-2 business days. Additionally, you can message us on our various social media channels.
- What is your privacy policy?
We take your privacy and security seriously. Please refer to our privacy policy for detailed information on how we collect, use, and protect your personal information.